Bearded Elf Co.
Last updated: August 5, 2026

Bearded Elf Co. ("we," "us," or "our") provides Christmas and holiday light installation services in Granbury, Texas and the greater DFW area. This Privacy Policy explains how we collect, use, share, and protect information about our customers and website visitors.

Information We Collect

We may collect the following information when you request a quote, book a service, or communicate with us:

- Name, mailing/service address, email address, and phone number
- Photos of your property (used to prepare custom lighting proposals and, with your permission, for marketing purposes)
- Payment information (processed securely by our third-party payment processor — we do not store your full card details)
- Communication history, including texts, emails, and call notes related to your service

How We Use Your Information

We use the information we collect to:

- Prepare and send custom quotes, invoices, and proposals
- Schedule and coordinate installation, maintenance, and removal appointments
- Send appointment reminders, service updates, and payment notices via text, email, or phone
- Follow up regarding completed work and request reviews or feedback
- Improve our services and respond to customer questions

Text Messaging (SMS)

By providing your phone number, you agree to receive text messages from Bearded Elf Co. related to quotes, scheduling, service reminders, invoicing, and review requests. Message and data rates may apply. Message frequency varies depending on your service activity.

**Opting out:** You can opt out of text messages at any time by replying STOP to any message, or by contacting us directly using the information below. Reply HELP for assistance.

We do not sell or share mobile phone numbers with third parties for their own marketing purposes.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

- Our field service / CRM software provider (for scheduling, invoicing, and communication)
- Our payment processor (to securely collect payments)
- Marketing platforms we use to run our own advertising (your information is not sold to these platforms)

We do not sell your personal information to third parties.

Your Rights

You may contact us at any time to:

- Request a copy of the information we have on file for you
- Ask us to correct or update your information
- Request that we delete your information from our records, subject to any recordkeeping we're legally required to retain

Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Bearded Elf Co.
Granbury, TX
Email: info@beardedelfco.com
Website: beardedelfco.com